How an international tour operator engages Managed Charter.
From itinerary submission through carrier disclosure to operational oversight — what happens, who does what, and when.
Managed Charter operates under a disclosed carrier model: the operating carrier is named to the client. The carrier performs the transportation. Managed Charter remains responsible for sourcing, coordination, communication, supplier management, quality control and operational oversight.
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Client submits itinerary
Route, group sizes, dates, recurring departures, vehicle requirements and special considerations are sent in any structured form — spreadsheet, PDF or briefing.
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Requirements reviewed
We review the operational specifics: cross-border legs, driver-hour implications, vehicle residency, peak-week capacity and historical performance on similar routes.
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Suitable carriers sourced
Carriers in our managed network are matched to each leg — by region, fleet, language and reliability profile. For multi-country programs, multiple operators are coordinated under Supplier Coordination. Selection draws on our six-dimension operator vetting framework.
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Carrier disclosed to client
The selected operator(s) and vehicle profile are disclosed to the client before contracting. No black-box operator assignments. Why disclosure matters for procurement.
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Pricing prepared
A single all-inclusive proposal is issued — USD invoicing and ACH payment available for U.S.-based clients (the procurement-financial logic). Pricing is component-transparent — see what goes into a day rate.
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Transportation coordinated
Itineraries, vouchers, driver briefings and contingency plans are finalized. Your tour leader receives a single dispatcher contact for the entire program.
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Carrier performs transportation
The disclosed operator runs the day-to-day transportation under the agreed terms.
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Managed Charter oversees execution
Performance, incidents and itinerary adherence are monitored under Quality Control and Emergency Support. Post-program review covers reliability, supplier mix and any items to adjust for the next cycle.
Ready to step through this with a real program?
Send us the itinerary; we will walk you through each step using your own data.
Frequently asked
What is the disclosed carrier model?
A disclosed carrier model means the operating coach company is named to the client before contracting. The carrier performs the transportation. Managed Charter remains responsible for sourcing, coordination, communication, supplier management, quality control and operational oversight — but the operator is never hidden.
How long does it take to get a proposal?
Two business days for a structured proposal once we receive the itinerary, group sizes, recurring departure pattern and any specific vehicle requirements.
Who is my point of contact during a program?
One dispatcher across the program — your tour leader has one number for the entire engagement, including 24/7 active-program coverage for incidents.
What happens if a vehicle breaks down mid-program?
Replacement is sourced from the wider network and dispatched directly. Your tour leader speaks to our dispatcher; client communication, hotel coordination and itinerary rerouting are owned end-to-end until resolution.
How is pricing structured?
A single all-inclusive proposal covering the full transportation program. USD invoicing and ACH payment are available for U.S.-based clients. The internal supplier margin is not disclosed; the operating carrier is.